Who we work with

We work with organisations and teams of any size that want to improve their communication and/or Agile skills.

We focus on helping teams and individuals work more efficiently and collaboratively. Organisations typically engage us to train or coach entire teams so that all participants have a shared understanding and a unified approach.

Our customers include

 

Corporate/commercial

Agile principles and the implementation of Plain English brings huge efficiency gains to organisations. The gears of many organisations are clogged with poor writing. The Harvard Business Review has found that most professionals spend more than a quarter of their day on emails. This is just one aspect of communication that can be improved.

 

Government

Government departments are always looking for ways to increase efficiency and cut through bureaucracy. Agile techniques and a focus on clear human focused writing builds credibility and efficiency - which in turn saves money, improves results and increases staff morale.

Consultancies

Consultancies need to grow and protect their reputations by delivering consistent quality. They deliver advice, findings, services and strategies, as well as tangible outcomes. Documentation is often their key deliverable but other ‘soft skills’ are also critical. Every consultant should be equipped with strong communication skills.

 

Not-for-profits

The not-for-profit sector is an crucial part of our society. It provides support and services to vulnerable people in our communities. We can extend their benefit by honing communication skills for the people in this sector. We offer discounts for these clients.

 

Customer feedback

 
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Chris Betts

“Kylie was a stand out performer who was critical to the success of the Identity program of work at CenITex. The combination of her technical skill, her expertise at communication, and her magnificent stakeholder management allowed us to complete multiple complex projects on time and on budget, despite working in an extremely complex technical and political environment.
I have no hesitation in recommending Kylie for BA and PM work, or indeed any role that requires clear thinking, good organisation, and top notch communication and presentation skills.”

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Michelle Mosiere

“This is the best professional development writing course on the market. Up-skilling one senior consultant has made life easier for 10 team members and 8 sets of clients. Reports are better structured, emails are faster and easier to read, briefs and proposals are more succinct, and instructions to staff are clearer.

Kylie is part mentor, part counsellor, and all class. Her experience and insights will help novices and seasoned wordsmiths alike.”

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Alistair Grant

“Kylie has a deep understanding of technical writing theory, information presentation and how to convert technical jargon in to information that the user can understand and use.

She is a team player committed to delivering the highest quality work. I'd readily recommend Kylie and hope to work with her again.”

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Jeni van der Male

“After training with Kylie Weaver, I implemented some initiatives at work which led to the HR and Technical Services Directors APJ asking me to create and drive the Elevate Program. This has given me the opportunity to research, compile tools, and write and publish for the Elevate Program. Before doing Kylie's course I did not believe I was great at business writing and would not have had the confidence to undertake the initiatives that allowed me to create the program. It is through Kylie’s encouragement and the skills I learned in her writing course that I have created this opportunity. My writing consistently gets great feedback and rarely needs editing.”

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Lisa Reeve

“Kylie was an inspiration and a joy to work with. She developed the Effective Communication course at Swinburne University. After we met working on a project at ANZ, Kylie asked me to help her with marking the students' coursework. Eventually, when Kylie decided to move on to other projects, I took over the running of the course. The course she designed was thorough, effective, and well documented, so that handover was a breeze. The course was beloved by the students that Kylie taught face-to-face, and when she converted the course for online delivery, I continued using most of her recorded presentations until the course wound up in 2011.”

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Katharine Betts

“Kylie was a key founder of the Swinburne University Graduate Diploma in Technical Communication in 2002. She provided key leadership skills in both the development of the course and its teaching.

 Her commitment, integrity and excellent interpersonal skills were crucial during this process. This was manifest both in the initial development of the program as a face-to-face course and its later progression to online delivery (in partnership with Open Universities Australia). Kylie is a collaborator and her skills here were valuable in the development of a cohesive teaching team. Given these personal qualities it is not surprising that she also proved to be an effective lecturer and mentor to students, both in the class room and online. She consistently received excellent feedback from them. ”